Can a doctor diagnose erectile dysfunction remotely?
Yes, erectile dysfunction can usually be diagnosed remotely. This process is known as telemedicine or telehealth and involves a patient answering questions on their symptoms and medical history. A physician can then review these questions, the same way they would during an in-person diagnosis.
If the practitioner deems you to be a good candidate via telemedicine, they can then prescribe the appropriate treatment. It’s therefore important to answer each question truthfully and to the best of your knowledge. This will ensure any prescription is safe, appropriate and as effective as possible.
How much does a visit and medication cost?
We charge:
- One-time provider visit fee of $15.
- Subscription of Sildenafil is $18 for 4 uses, $27 for 6 uses, $36 for 8 uses or $45 for 10 uses.
- You can get your shipment monthly or quarterly. Quarterly shipments get a discount relative to prices above.
- Standard shipping is free of charge (7-10 days, often sooner); Express shipping (2 days) for $20 and Next day shipping for $40
Can I use insurance to pay for my visit?
This service is off benefit and not covered by your insurance
What are my payment options?
You can pay using VISA, MasterCard, American Express, and Discover. You cannot pay by check, money orders or cash.
Why do you need a picture of my ID and separate picture?
We require two photos: a photo of a government-issued ID and a clear photo of your face. We use these to confirm your identity before we can treat you via telemedicine. The two pictures must match each other.
The photo of your ID must show:
- Your photo
- Your full legal name
- Date of birth
- Expiration date (must be currently valid)
The photo of your face must not:
- Be a photo of another photo
- Include you wearing sunglasses, hats or any facial obstruction
- Have a filter applied
- Be a family photo
Is my information safe?
Your privacy and the security of your data and information is of the highest importance to us. That’s why we have put the strictest of protocols in place to ensure total security for your personal information and data. We have also ensured our platform meets or exceeds all of the relevant relevant privacy laws
For further details, please refer to our privacy policy and our notice of privacy practice.
When can I expect a response from my medical provider?
Generally, the healthcare providers will approve or reject your prescription request within 24 hours, but often sooner. If you have any questions, please email us humana@truepill.com or call us at +1-855-645-8114
I have a question for my healthcare provider
If you have any questions and want to reach out email us humana@truepill.com or call us at +1-855-645-8114